Reference

mdc188 Privacy Policy In Plain English

Our Privacy Policy explains how mdc188 handles the details you provide when you open an account, check DANA or QRIS status, and contact support.

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mdc188 mdc188 Privacy Policy In Plain English
HELP WITH REQUESTS

Get Privacy Policy Help Through Support

A clear contact route matters when you want to understand a data record or correct an account detail.

Account message Send a Privacy Policy question from your signed-in account so we can connect the…
Wallet status If OVO, GoPay or QRIS status appears different from your account history, share the…
Access question Ask us how to reach the Privacy Policy or request a copy when you…
HOW WE HANDLE DATA

Privacy Steps Behind Your Account

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account details

We collect details needed to create and maintain your account, then use them to match login, phone verification and support activity. If a profile detail is wrong, contact us through the account path and describe the correction you need.

Device signals

A mobile browser may provide device and session signals that help us recognise an unusual login or repeated access attempt. These signals support account security; they are handled under the Privacy Policy and are not a substitute for your password.

Cookie settings

Cookies help remember browser choices and maintain a signed-in session where enabled. You can adjust cookie settings in your browser, although changing them may affect the way the Privacy Policy page or account area loads.

Payment records

DANA, OVO, GoPay and QRIS records may include a rail name, amount reference and processing status. We use those details to reconcile an account request, while sensitive wallet credentials remain with the relevant payment service.

Retention period

We retain account, transaction and support records only for the operational, dispute and legal needs described in the Privacy Policy. When you ask about deletion or retention, we first confirm your identity and explain what can be removed.

Change requests

You can ask us to access, correct or clarify personal data linked to your account. Send the request through support with a safe account reference; we may ask for an account step or phone verification before releasing or changing details.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers cover the questions we expect before you open an account or connect a local wallet. We explain what data is used, how access requests work and which details help us locate a record. If your question involves eligibility, access depends on local law, and our support team can point you to the relevant account path.

You can open the Privacy Policy from the site footer before creating an account, and you can return to it from the account area after login. If the page does not load on your mobile browser, contact support and state your device type so we can provide the correct access path.

The policy covers account contact details, phone verification, login and device signals, wallet references, support messages and relevant transaction status. We use each category for a stated operational purpose, such as account access, payment matching, security checks or responding to your request.

No wallet password or one-time code should be sent to us through support. The Privacy Policy concerns account and transaction references, such as a DANA or QRIS status and visible reference number. Keep your wallet credentials inside the payment service and share only safe account details.

Send a request through the support path linked to your account and describe whether you need access, a correction or clarification. Include a safe reference, not a password. We may complete phone verification before discussing the record or changing an account detail.

Cookies can remember browser choices and help maintain a session when you move from login to the account area. Your browser settings control many cookie choices. If you block them, some account or policy functions may not load as intended, and support can explain the result.

The Privacy Policy explains retention according to operational, dispute and legal needs rather than promising one universal period for every record. A request about deletion or retention requires account confirmation, after which we explain which records can be removed and which must remain.

Yes. Use the support channel shown on the site and mention that your request concerns the Privacy Policy. State the account email or phone detail, device path and safe transaction reference when relevant. Never include a password, wallet secret or one-time verification code.